As you all know SERO sailing is the new Viper builder (https://seroinnovation.com/viper-640/) right here in Michigan, USA, North America.
SERO is committed to supplying us with all the spare parts and accessories we need for our boats. They are REALLY good at this. A long time ago, before building boats, they started as an online chandelry. Providing rigging, covers, lines, blades, sails and all manner of parts (https://seroinnovation.com/product-category/parts/spars-and-rigging/) remains a core skill set for them. They are a very customer focused team, so Chris (the co-founder) and Todd (Head of sales and marketing) reached out to the Viper Tech Cttee and asked us "Tell us what parts you want us to carry inventory for you" We started to put together a list, and then the light bulb went off. Who better to ask than Viper Owners.....Let's crowd fund this thing!
So please use this thread to tell SERO what you need.
To get the ball rolling here is the start of a list of items than @Van Sheppard and I came up with:
Mast
Spreaders (a lot)
Spreader brackets (not that common)
Upgrade Sheave kit for spin halyard exit.
Mast top fitting and main halyard sheave
Boom end fittings
Max length gnav track
Gnav car
Gnav tube
Gooseneck fittings
Tiller extension
Replacement rubber elbow for tiller extension
Carbon adjustable tiller extension
Replacement inserts for gudgeons (when gudgeons wear and your rudder is wobbly)
Rudder
Straight tiller and Curved tiller
Screws, washer and nut set for the wedges.
Spare tires for UK axles
UK to US axle conversion kit
Perfect keel out of the new keel molds.
Lifting bridle
8:1 or 6:1 keel hoist
Line kits including Split end mainsheet, Tapered Spin sheets, halyards.
Standing rigging. Including a choice of conventional and dyform uppers.
Ronstan turnbuckle handles
Adjustable length mainsheet bridle
Stern plug
Small Harken headbanger to replace main halyard cleats
Loos Gauge
Spare Keel bolts
Replacement Keel top plate
Protest flag for stbd shroud : Red with Viper fangs logo. Cos when you gotta protest, make it bite!
Viper Hiking straps
Oversized slippery spinnaker sock.
Device to stop shroud turnbuckles spinning.
Replacement storage bags
Club Spinnaker
Covers....Top cover, bottom cover, keel cover, folded mast cover, boom bag
And please, please higher quality zips on covers.
Steve Chapman T shirts
The length of his list probably says something about how many parts Van and I have broken or lost over the years.
To be fair, I haven't blown up a boat in as spectacular a fashion as Van did at Miami!
Please add any items that you can think of, and critique this list. SERO want to provide us with the best service that is humanly possible, so tell them what you need.
SERO have gone one step further and built an online survey listing spare parts that they think we might need.
Please feel free to check out the survey, It takes one minute and 30 seconds .
The link is here (https://docs.google.com/forms/d/e/1FAIpQLSd3RqAN-Vjbq4nuLNadWpe8munAQugcwmGBKUPDbT4UNeq3LA/viewform?pli=1)
It is very cool to have a builder so focused on customer service. So, lets help them help us :)